Putting your health first

We work with NHS Trusts, GP surgeries and the independent healthcare sector to support them when they need it most.

In partnership with them, we work to:

  • Reduce the time you wait for an echocardiography scan
  • Increase the accuracy of your diagnosis
  • Reduce the time you wait for your results

At what point does ICS Diagnostics become involved in your treatment?

Whether or not you come into direct contact with an ICS Diagnostics echocardiographer depends on which of our services is being used. Some of our customers require us to perform their scans as well as report on them, so in these cases you’ll meet one of our echocardiographers when you go in for your scan. Other customers simply require us to compile reports on scans they’ve produced themselves and we also provide a training and mentoring service.

Fully accredited echocardiographers

You can rest assured that all our echocardiographers are fully accredited (or equivalent), and adhere to British Society of Echocardiography (BSE) protocols when performing your scans and compiling your report. Our clinicians are experts and deliver only the highest levels of care, respecting your wishes, and maintaining your dignity and privacy throughout. All patient information, images and reports are secured safely to ensure confidentiality. Find out more about our information security processes here.

What will happen during my echocardiogram?

The thought of having an echocardiogram can be daunting, but it really doesn’t need to be. Find out in more detail exactly what will happen here and put your mind at ease.

Patient feedback

Patient care
ICS Diagnostics
Zetland House, 5-25 Scrutton Street
London, EC2A 4HJ
T: 020 3764 0777
E: Patientcare@icsdiagnostics.com

If you are not satisfied with the response you have received from us you can contact our regulators, the Care Quality Commission, on:

CQC National Customer Service Centre
Citygate, Gallowgate
Newcastle upon Tyne, NE1 4PA
Telephone: 03000 616161
Email: enquiries@cqc.org.uk